Question 1

Does AI WhatsApp ordering work with any WhatsApp number?

Accepted Answer

The system processes messages from WhatsApp numbers associated with existing customer records. Staff review ambiguous matches when more than one customer could share a number.

Question 2

Does AI automatically post every invoice?

Accepted Answer

No. AI prepares editable sales invoice drafts. Staff review, edit, approve or reject before posting. Stock processing and applicable WhatsApp sending occur after invoice posting.

Question 3

What information appears on an AI-generated invoice draft?

Accepted Answer

Drafts can include product code, description, quantity, price, VAT, net amount, line totals, subtotal, total VAT and grand total — all editable before posting.

Question 4

Is this a standalone WhatsApp chatbot?

Accepted Answer

No. It is an order assistant inside Cloud Billing Manager Sales that turns WhatsApp order messages into review-ready invoice drafts connected to your existing sales and delivery workflows.